Frequently Asked Questions
Everything you need to know about your Mavs Shop gear.
How long does shipping take for game-day apparel?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your gear before the next tip-off.
Are all your jerseys and merchandise officially licensed?
Yes, all products sold on Mavs Shop are 100% authentic and officially licensed by the league and team organizations.
What is your return policy for sports equipment?
We offer a 30-day return window for most items. Products must be in original condition with tags attached. Please note that personalized jerseys are final sale.
Do you offer international shipping for fans abroad?
Yes, we ship our sports gear worldwide. International delivery times vary by location, typically ranging from 7-14 business days.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and fast checkout experience.